Get in touch
Questions about membership, training, or bringing Elevate to your workplace? Reach the right team below, or stop by any of our six locations.
General inquiries
Direct contacts
General Inquiries
Membership Team
Personal Training
Corporate Wellness
Nutrition Coaching
Careers
Six locations
Every membership includes access to all six clubs.
Riverfront (Flagship)
123 Riverfront Avenue, Suite 100
Mon–Fri 5am–11pm · Sat–Sun 7am–9pm
(555) 123-4567Standard club hours
| Monday – Friday | 5:00 AM – 11:00 PM |
| Saturday – Sunday | 7:00 AM – 9:00 PM |
| Major Holidays | 8:00 AM – 2:00 PM |
Hours vary slightly by location — check your club's page in the app for exact times.
Social media
Class updates, event announcements, and member highlights across every platform.
Before you reach out
Most inquiries get a response within one business day. Membership and billing questions are usually fastest since that team monitors requests throughout the day.
Reach out to your specific location's front desk directly by phone — lost and found items are kept on-site for 30 days before being donated.
Your membership already includes access to all six locations, so no transfer is needed — just check in with your member ID at any club.
Yes — select "Membership Team" from the department dropdown, and include your member ID if you have it handy so we can look up your account faster.
Still have questions?
Come see the club in person — a free trial includes a full tour and time to ask the team anything.