Terms & Conditions

Last updated: July 1, 2026

These Terms & Conditions govern your use of Elevate Fitness Club locations, our website, and our mobile app. By purchasing a membership or using our facilities, you agree to these terms.

1. Membership Terms

All memberships are billed month-to-month with no long-term contract. Membership tiers, included benefits, and pricing are described on our Memberships page and may be updated from time to time, with advance notice for existing members.

2. Billing & Payment

Membership dues are billed automatically to the payment method on file on the same date each month. It is your responsibility to keep your payment information current. Repeated failed payments may result in a temporary suspension of access.

3. Cancellation & Freezing

You may cancel your membership at any time with 14 days' written notice, with no cancellation fee. Every membership includes up to two free freeze periods per year, each lasting up to 30 days; additional freezes are available for a small monthly fee.

4. Class Booking Policy

Classes may be booked up to 7 days in advance through the mobile app. Cancellations made more than 2 hours before class start are free of charge. Repeated late cancellations or no-shows may result in a temporary pause of booking privileges.

5. Code of Conduct

Members and guests are expected to treat staff and other members with respect, follow posted facility rules, and use equipment safely and as intended. Elevate reserves the right to suspend or terminate membership for conduct that endangers others or repeatedly violates facility policies.

6. Assumption of Risk & Liability

Exercise and physical activity carry inherent risk of injury. By using Elevate facilities, equipment, and classes, you acknowledge this risk and agree to use good judgment, follow instructor guidance, and consult a physician as appropriate before beginning any new exercise program.

7. Guests & Day Passes

Guest access is subject to your membership tier's guest pass allowance or available day-pass purchase. All guests must complete a waiver and present photo identification at check-in.

8. Changes to These Terms

We may update these terms from time to time to reflect changes in our services or applicable law. Continued use of Elevate facilities after an update constitutes acceptance of the revised terms.

9. Contact Us

Questions about these terms can be sent to hello@elevatefitness.club or by visiting the Contact page.